Sale decoupage items may be showroom samples or include unique production variations or slight imperfections.
Plate hangers and gift wrap are not included.
All sales are final and are not eligible for return.
FINAL SALE & RETURNS
All items are final sale and not eligible for return or exchange.
ORDERING
Orders containing sale items must be made online only. We will not accept sale orders over the phone or through email. For any sale-related questions please reach out to online@johnderian.com.
Please note, items placed in shopping carts are not reserved or guaranteed for purchase. Due to limited sale quantities and high order volume, items may be purchased by a separate customer and automatically removed from your cart once the item is out of stock.
ORDER CHANGES
Orders are processed individually and cannot be combined or edited once placed. In limited circumstances, we may be able to cancel orders if they have not yet shipped but are unable to combine multiple orders or change the shipping address and contents of your order.
LEAD TIMES
Orders containing sale items are not eligible for expedited shipping. Due to an increase in order volume, orders may take up to three weeks for delivery. We appreciate your understanding and patience.
INTERNATIONAL SHIPPING
Sale items are only available for shipping within the contiguous US and are not eligible for international shipping.
SHIPPING COSTS
There is a minimum shipping charge of $25. Orders that exceed the minimum charge due to weight or size will be calculated at checkout.
Free shipping on most orders of $200 or more within the contiguous US.
SHIPPING CONFIRMATION
We will send an email notification with UPS tracking information once your order has shipped.
We ship via UPS Ground only, which does not deliver to P.O. Boxes. Please provide a non-P.O. Box address for shipping when checking out.
PICK-UP ORDERS
Free in-store pick-up is available for all sale orders at our East Village shop. Once your order is placed, we will reach out to you to confirm and schedule a pickup time. Please note that due to a high volume of sale orders, pick-up times will vary and may be up to three weeks to complete. In-Store pick-up is available Tuesday-Saturday from 11:30am-2pm & 3pm-6pm at 10 E. 2nd St.
TAX
Tax will be added to all orders shipped to New York and Massachusetts.
DAMAGES
Despite our best efforts to prevent it, items may get damaged during shipping. If this happens, it is important that you keep the original box plus ALL packing material and immediately contact online@johnderian.com. We will reship as soon as UPS has processed the claim for the original package and the replacement product(s) are available for shipment. Due to limited sale quantities, we may not be able to replace the original item. We will contact you with available options should this occur.
SIGNATURE REQUIRED
You are responsible for accepting your order delivery. Delivery charges are not refundable for unsuccessful delivery attempts. If you require a signature, please note it in the ‘Special Instructions’ box when checking out.
John Derian Company is not responsible for additional shipping fees if you are not available to receive your package. Should you require a signature, UPS will attempt delivery 3 times before returning the shipment to the sender.
Very occasionally, UPS experiences shipping delays. We unfortunately cannot refund shipping charges in these circumstances as UPS does not refund these charges to us.
We use recycled and recyclable shipping and packing materials whenever possible.
SHIPPING COSTS
There is a minimum shipping charge of $25. Orders that exceed the minimum charge due to weight or size will be calculated at checkout.
Free shipping on most orders of $200 or more within the contiguous US; this does not apply to returns or exchanges.
For larger items, additional shipping costs may be required and will be added to the total at checkout. Eligible items will include “Additional Flat Rate Shipping” on their respective product pages. Large furniture pieces, such as cabinets, chairs, sofas, and ottomans, must be ordered via phone or email for additional shipping estimates.
Call 212-677-8408 or email furniture@johnderian.com.
LEAD TIMES
Our decoupage pieces are handmade to order. Please allow 2-4 weeks for production.
Orders not including decoupage typically ship within 5-10 business days.
Hugo Guinness pieces are hand printed and framed, orders take between 4 to 6 weeks to ship and all sales are final. Please keep this in mind when placing your order.
If you would like to receive your order sooner, please email online@johnderian.com to receive an expedited shipping quote.
We ship most orders complete. Should there be significant differences in items’ lead times, we will reach out and provide the option to ship items separately. There will be additional shipping charges if you decide to receive items separately.
SHIPPING CONFIRMATION
We will send an email notification with UPS tracking information once your order has shipped.
We ship via UPS Ground only, which does not deliver to P.O. Boxes. Please provide a non-P.O. Box address for shipping when checking out.
RETURNS & EXCHANGES
Online orders may be returned for store credit or exchange within 10 days of receiving your items. Merchandise must be in original condition and its packaging to be accepted for return. We do not offer refunds for returned items.
Unless the return is a result of our error or damage in shipping, we do not credit original, return or exchange shipping costs.
Please note that there are no returns on Hugo Guinness prints, holiday merchandise such as ornaments and tree toppers, or any item marked Final Sale.
INTERNATIONAL SHIPPING
Click here to view our International Stockists.
If you are located outside of the contiguous US, please call or email our retail shop to place your order. 212-677-3917 / shop@johnderian.com
TAX
Tax will be added to all orders shipped to New York and Massachusetts.
DAMAGES
Despite our very best efforts to prevent it, items are occasionally damaged during shipping. Should this happen, it is important that you keep all of the original packaging and immediately contact online@johnderian.com. We will replace your item and reship as soon as UPS has inspected your box and obtained possession of the original package, and the replacement products are available for shipment.
SIGNATURE REQUIRED
You are responsible for accepting your order delivery. Delivery charges are not refundable for unsuccessful delivery attempts. If you require a signature, please note it in the ‘Special Instructions’ box when checking out.
John Derian Company is not responsible for additional shipping fees if you are not available to receive your package. Should you require a signature, UPS will attempt delivery 3 times before returning the shipment to the sender.
Very occasionally, UPS experiences shipping delays. We unfortunately cannot refund shipping charges in these circumstances as UPS does not refund these charges to us.
We use recycled and recyclable shipping and packing materials whenever possible.
PICK-UP ORDERS
Free in-store pick-up is available for all online orders at our East Village shop. Once your order is placed, we will reach out to you to confirm and schedule a pickup time. Please note that decoupage items are made to order and need at least two weeks for production. All other items are subject to availability.
Curbside pick-up is available Tuesday-Saturday from 11:30am-2pm & 3pm-6pm at 10 E. 2nd St.
WHAT IS DECOUPAGE?
Decoupage is the art of cutting and gluing paper images to a surface. John Derian, an avid collector of antique fruit, flower, and animal prints, hand-paints borders and patterns over centuries-old ledgers and letters. He combines all these elements into charmingly eccentric collages which are reprinted and pieced together in layers under glass accessories.
John's ever expanding collection includes plates, platters, paperweights, lamps, tabletops umbrella stands, vases and shadow boxes. John Derian's Designs are handmade in his studio in New York and prized by collectors around the world.
View the entire collection, here.
ABOUT JOHN
John’s early obsession with printed matter ultimately led him to decoupage, the art of cutting and pasting paper. Since 1989, he and a small studio of artisans in New York City have been creating glass plates, trays, bowls, and other decorative home items with imagery from his vast and ever-expanding collection of 18th and 19th century prints. His pieces are coveted and collected across the globe.
HOW A COLLECTION COMES TOGETHER
Our decoupage collections are released twice a year; take a peek into the workings of John's imagination and how a collection comes together.
John Derian Fall 2020 | MAIN FILM from NØRTH SEA AIR on Vimeo.